How to Deactivate a Site on my License Key?

Why Deactivate a Site?

Deactivating a site removes it from the list of active domains tied to your Mediapapa license. This is especially helpful when:

• You’ve reached your activation limit and need to switch domains.

• A site is no longer in use and you want to reassign the license elsewhere.

How to Deactivate a Site via the License Management Page

You can deactivate a site from your Mediapapa customer account.

1. Log in on the Mediapapa website My account → Order history

2. Click on View Licenses on an order

   

3. Identify the License you want to manage and click on Manage Sites

   

4. On this page you will be able to deactivate a site from you License by clicking Deactivate Site

   

Well done, the site is desactivated from your license:

• The deactivated site will no longer count toward your active site limit.

• The license usage is updated instantly in your account.

• You can now activate Mediapapa on a different domain using the same license key

Troubleshooting Tips

If you encounter issues while deactivating a site:

• If the site still appears as active after deactivation, refresh the license status or reload the license management page.

• For other issues occur, please contact our support team 🛟